Operators Apparently Don't Provide a 152% Value Add In Music Retail Chain, Say Customers

But then, who cares what the customers want. Operators really do feel they deserve the lion's share of anythign sold through a mobile phone, but music companies aren't going to reduce their fees, so we end up with $2.50 (Sprint) vs $.99 (iTunes) for a song. Should anyone be surprised when people don't want to pay this for a DRM-locked single song which is tied to a device the customer will change once a year if they don't lose it first?